Question 1

Upgrade your account from a Free Trial

Accepted Answer

This article provides the steps to upgrade your account from a Free Trial to a paid subscription.

Upgrading your account

The first step is to sign in to your account, on sign in you will see the dashboard of your account as shown below:

Next click on the upgrade account box near the top of your dashboard screen. The box will look similar to the one shown below:

On clicking the link above and your browser will refresh and show the upgrade account form as shown below:

Complete the form with your payment card details and billing information and click the Register Payment Card button. Your account will then be upgraded to a full subscription and your credit card will be charged Monthly from this date forward.

Question 2

Change Your Account Password

Accepted Answer

This article is a quick guide to changing your account password.

Viewing your account details

If you want to change your Menuflow account password, the first step is to click the My Account option on your dashboard screen, as shown below.

This will then take you to your account profile page, where you can see what contact details you currently have registered.

Change your password

Scroll to the bottom of your profile page and click the change password link as shown above.

On clicking the Change Password link, the following popup window will appear.

Please enter your new password and confirm it and then click the Update button. You will get a confirmation box once your password update has been successful.

Your new password is now in use, and you will need to use this new password when you next log in.

Question 3

Menu Items

Accepted Answer

Menu Items

In this article we take you through the steps of using the menu builder to add items to a menu section.

Accessing the menu builder

On the main menu screen find the menu you wish to build or edit. If you have not created any menu yet please read this guide first

As shown on the screen below click the Edit Menu button.

Adding Menu Items

Before adding Items to your menu you must first add a section to the menu. If you have not yet added a section please read this article.

Below is a an example of what the Sections column should look like. We recommend addting all of your menu sections prior to adding Items.

To add an item to a section simply click on a menu Section which will highlight in blue. On the right hand side of the screen click on the green Add Item button as shown below.

On clicking the green Add Items button the Item manager dialog will appear. The Item manager has a number of options as shown on the screen below and following detailed guide.

You

Question 4

Adding, Editing and Deleting Menus

Accepted Answer

Adding, Editing and Deleting Menus

This article is a quick guide to the basics of creating, editing and deleting menus in your account.

Add a menu

The first step is to click the Menus option on your dashboard screen as shown below.

Now click on the Add Menu button situated on the top right of the Menus screen.

On clicking the add button the follow dialog screen will popup. Give your menu a name and an optional description and choose the Layout and Currency preference. Then click the green "Create Menu" button to complete the process.

Edit a menu

Navigate to Menus, on the Menu screen find the menu you want to edit. As shown below click the green icon next to the name of your menu.

On clicking the green edit icon the follow dialog screen will popup. Make the changes you need and click the green "Save Changes" button.

Delete a menu

Navigate to Menus, find the menu you want to delete. As show below click the options button and select the "Delete Menu" option. You will be

Question 5

Menu Sections

Accepted Answer

Menu Sections

In this article we take you through the steps of using the menu builder to add sections to your menu.

Accessing the menu builder

On the main menu screen find the menu you wish to build or edit. If you have not created any menu yet please read this guide first

As shown on the screen below click the Edit Menu button.

Adding Menu Sections

On clicking the Edit Menu button if no sections have been added to the menu. The Menu builder dialogue will popup as show below. Simply click on the Add Section button to get started.

On click the Add Section button the pop up section manager dialog will appear as shown below.

The Section manager has a number of options here is quick summary of each one:

Title - this is the title of the menu section which is a mandatory field. Whatever you enter here will be added to the menu navigation bar when the customer scans your QR Code. Shorter titles work best.
Intro - This optional field should be used when you have policies associated with dishes such as options, combinations or restricted serving times.
Footnotes - You can enter any

Question 6

Accessing QR codes

Accepted Answer

Accessing QR codes

This article is a quick guide to accessing and downloading a version of your QR code which can be used instead of the Scanour.menu contactless cards.

Finding your QR code

In order to Access your QR code the first step is to head to the Menu section in the dashboard and press the Manage Menu button.

In the top-right corner of the menu screen will be the "QR code" button. After pressing on the "QR code" button a pop up window will appear.

Then simply click the "View QR Code" button for the specific location

On clicking the "View QR Code" button the following screen will be display this will allow you to download your QR Code or customise the style of your QR Code using the control on the right hand side.

To download your QR code click on the download button and select the file format you would like to download. As shown below.

|| If you intend to print the QR Code, we recommend downloading the SVG format file format.

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