My account is suspended
This article provides the steps to re-activating your account in the event you are getting the message that your account is uspeneded when siging in.
Your account is suspended when there has been a billing issue or we are unable to charge your registered credit card. To get this reolved please contact the team on one of the following customer service channels.
Live Chat: just click on the red message icon at the bottom right of your screen.
Email: drop us an email at the following address: hello@scanour.menu
Call: alternatively you can speak with the team on one of the following telephone numbers:
United Kingdom: +44 20 3936 0770
United States: +1 786-733-1281
Lines open Monday - Friday 9am - 5pm
Your account is suspended
Your account is suspended when there has been a billing issue or we are unable to charge your registered credit card. To get this reolved please contact the team on one of the following customer service channels.
Live Chat: just click on the red message icon at the bottom right of your screen.
Email: drop us an email at the following address: hello@scanour.menu
Call: alternatively you can speak with the team on one of the following telephone numbers:
United Kingdom: +44 20 3936 0770
United States: +1 786-733-1281
Lines open Monday - Friday 9am - 5pm
Updated on: 02/10/2021
Thank you!